CCTVs are used to monitor and record images of what takes place in specific locations in real time. The recorded information can be stored and reviewed by those who have access to the recordings at their convenience. CCTVs are predominantly offense prevention tools that also provide surveillance function to any organization.
CCTV systems require robust platforms to manage the surveillance environment. It can be significantly damaging and expensive for any Organization if CCTV backups are unavailable in times of crises where this evidence is crucial. In Most CCTV environments, management is a people driven process and subject to the common errors of forgetfulness and inadequate training, resulting in failures that are detected only when it is too late.
A vital necessity of CCTV/Surveillance systems is to have its data available for viewing when a situation demands it. Many a time however, due to forgetfulness and other omissions on the part of the people responsible for ensuring system function, data is found to be missing, resulting in unsolved crimes with twin consequences:
The other commonly faced challenges in CCTV environments are:
This vulnerability in CCTV environments is, once again as covered above, a direct result of a people driven process without adequate controls.
Doccept, as a Process Management System addresses the challenges faced in the people dependent functioning of CCTV surveilling.
Doccept thereby creates a fool-proof process ensuring that the CCTV systems perform as required. Further, Doccept significantly reduces the training effort for one newly in the system.